Answers from TravallamaINS, a licensed independent travel insurance agency, to common questions about this. Benefits, limits and conditions differ by plan and by state, and the plan document governs.
I made another trip payment or added a flight. How do I add it to my plan?
Email info@travallamains.com with your plan number and the new amount, and a licensed agent will update your plan with the insurance company. The price will increase for the added cost.
Do it promptly: time-sensitive benefits can require adding new payments within 15 or 21 days of making them.
My travel dates changed. Can I change my plan?
Ask us before your original departure date. Email info@travallamains.com with your plan number and the new dates, and a licensed agent will ask the insurance company whether the change can be made and at what price.
My trip was cancelled and fully refunded. Can I get the insurance cost back?
Within the plan's review period (10 to 21 days, depending on the plan and your state) you can cancel for a refund if you have not departed, have had no claimable loss, and have not filed a claim. After that, the plan documents say the plan cost is not refundable.
Email info@travallamains.com with your plan number as soon as you know, and a licensed agent will ask the insurance company whether any options are available. We cannot promise any.
Can I upgrade my plan or add options after buying?
Ask us before departure. Email info@travallamains.com with your plan number and what you want to add, and a licensed agent will ask the insurance company.
Time-sensitive upgrades such as Cancel for Any Reason can only be added within 14 or 21 days of your first trip payment.
Can I extend my plan if I stay longer?
Ask before your coverage ends. Trawick Pathway may allow an extension if you contact the insurance company before your coverage ends. It needs the company's approval and an additional payment, is not available if you were sick, injured or treated during the trip, and the whole trip may not exceed 180 days.
For any plan, email info@travallamains.com with your plan number before your original return date. If a covered event delays your return, plans extend coverage automatically for a limited time.
I made a mistake in a name or date of birth. Does it matter?
Yes, please have it corrected. A wrong date of birth can change the price and cause problems with a claim. Email info@travallamains.com with your plan number and the correct details right away.
Last updated October 2026.
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